Privacy Policy

1. Introduction

At Kondara ("we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kondara.co.uk (the "Site") or engage with our consulting services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms or create accounts on our Site
• Subscribe to our newsletter
• Request information or assistance
• Participate in surveys or contests
• Engage with our consulting services

The personal information we may collect includes:

• Name
• Email address
• Telephone number
• Job title and company
• Mailing address

2.2 Non-Personal Information

When you interact with our Site, we may collect non-personal information through the use of cookies and similar technologies. This information may include:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages visited and time spent on those pages
• Referring website addresses

3. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Provide, operate, and maintain our Site and services
• Improve, personalize, and expand our Site and services
• Understand and analyze how you use our Site
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and administrative messages
• Prevent fraudulent activities and security breaches
• Comply with legal obligations

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

4.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the Site to function properly and cannot be switched off.
• Performance Cookies: These help us understand how visitors interact with our Site by collecting and reporting information anonymously.
• Functionality Cookies: These enable the Site to provide enhanced functionality and personalization.
• Targeting Cookies: These may be set through our Site by our advertising partners to build a profile of your interests.

4.2 Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our Site may no longer be fully accessible.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please check your browser's help section for information on how to manage your cookie preferences.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our clients or others.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the UK and process it there.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access, correct, update, or request deletion of your personal information
• Right to object to processing of your personal information
• Right to restrict processing of your personal information
• Right to data portability
• Right to withdraw your consent

To exercise any of these rights, please contact us using the contact information provided below.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +44 20 3985 1260
• Address: United Kingdom, London, Redbridge Lane West, 48A, E11 2JU